Six steps. No surprises. This is exactly what happens between the day you send us drawings and the day you get your TCO.
Most glazing problems on commercial projects aren't product failures — they're process failures. Shop drawings submitted late. Material ordered before approvals were received. Field crews mobilized before openings were ready. A superintendent who didn't know the glazing sequence until it was already off track.
ACG runs a defined process on every project — not because it's good marketing copy, but because it's the only way to protect your schedule and budget. Here's exactly how it works.
The process starts the moment you upload drawings. ACG accepts PDF, DWF, and standard plan-set formats — architectural, structural, specifications, and any addenda that have been issued. You don't need a complete set to get a preliminary response; even partial drawings let us identify system types, rough quantities, and any specification conflicts that need to be resolved before bid day.
Within 48 hours of receiving your plans, you get a complete scope letter back: quantities by system, system recommendations, specification compliance analysis, product approval paths, and an exclusion list that's actually readable. We don't bury scope gaps in footnotes or make you hunt through a standard boilerplate for what we're not including. If something isn't in our price, we say so plainly and tell you why.
Our scope letters reference drawing sheets and spec sections so you can verify the takeoff yourself. If the architectural and structural drawings conflict — which happens regularly — we flag it with a specific RFI recommendation rather than guessing and pricing the low number.
The day the subcontract is executed, ACG's project system logs the job, assigns a dedicated project coordinator, and generates a submittal schedule keyed to your master schedule milestones. You don't wait for an internal kickoff meeting that happens two weeks after award — the machine starts immediately.
Shop drawings are produced by licensed CAD engineers who build from the actual approved product, not a generic system type. Every shop drawing package includes the full opening-by-opening layout, anchor details, structural connections, sealant joints, and system-specific hardware schedules. The package is assembled to pass AHJ review the first time — not as a starting position for a back-and-forth. Our submittal log is formatted to plug directly into your project management system.
RFI management begins at shop drawing kickoff. If there are field conditions, specification ambiguities, or drawing conflicts that couldn't be identified at bid, they get raised now — in writing, with clear documentation — so decisions are made before they affect the fabrication schedule. ACG doesn't sit on RFIs waiting for the GC to chase us.
ACG places material orders against approved shop drawings — not against assumed lead times from a generic catalog. This matters because the difference between an approved system and an unapproved one can be six weeks of re-submittal time, and ordering before approval is confirmed puts the schedule at risk. We don't take that gamble.
Florida Product Approval documentation is included as standard in every submittal package. For High Velocity Hurricane Zone projects, Miami-Dade NOA documentation is assembled and provided alongside the PA certificates. Both document types are required at permit application and at final inspection — ACG makes sure the paperwork is complete before anyone asks for it.
Material status is tracked in our project management system and updated as orders progress from placed to confirmed to in-fabrication to shipped. If a manufacturer notifies us of a lead-time change, we contact your superintendent immediately — not after the change affects your schedule. The goal is to eliminate surprises, not just document them after the fact.
One of the most common causes of glazing delays is mobilizing crews to openings that aren't ready. Dimensions out of tolerance. Waterproofing not complete. Structural embed plates not set. Staging areas blocked by another trade. ACG's pre-installation process exists specifically to catch these issues before they become schedule problems.
Your project coordinator contacts your site superintendent 2–4 weeks before scheduled installation to run a pre-installation checklist. This isn't a courtesy call — it's a structured review of every precondition that has to be met before glazing can start. Opening dimensions are measured against approved shop drawings. Substrate conditions are evaluated. Waterproofing and structural trade coordination is confirmed. Staging and access are planned.
If something isn't ready, we identify it then — not on installation day. A two-week early warning on a rough-in dimension issue gives you time to fix it without blowing the sequence. Finding the same issue at crew mobilization costs you a day of labor and potentially pushes you two weeks out on the schedule if material needs to be re-cut.
ACG's field crews install per approved shop drawings. Timeline depends on scope — a small retail storefront takes 1–3 days; a multi-story curtainwall system may take weeks. In both cases, crews are managed against a daily production schedule, and your superintendent knows what's being installed each day, not as a general status update but as a specific opening-by-opening log.
ACG self-performs glazing installation. We don't sub out field work to unvetted labor. Our crews are experienced commercial glaziers who understand the difference between residential and commercial glazing tolerances, who can read shop drawings, and who know how to coordinate with other trades on a busy site. When a field issue arises — an opening that measures differently in the field than it did in the shop drawing — our crews are trained to stop, document, and notify rather than improvise a fix that causes a warranty problem later.
Safety compliance documentation is maintained throughout installation — OSHA-required records, fall protection logs, and any site-specific safety program requirements. ACG's safety record is available for review during the pre-bid qualification process.
ACG generates its own punch list before the GC walk — not in response to it. Our field supervisor walks every opening before you do, documents every item that needs attention, and assigns it for completion. By the time you walk the glazing scope, the list should be empty or near-empty. We're not interested in defending a punch list; we're interested in closing it before you have to ask.
Hardware adjustments, perimeter sealant touchups, glass surface cleaning, and any installation-phase warranty items are completed as part of standard closeout — not treated as extras. The close-out package is assembled and delivered in a format that works for your project's documentation requirements, not a binder full of loose papers.
Lien waivers are provided on request and on schedule — we don't hold closeout documentation as leverage. Florida's lien law creates real exposure for GCs when subs don't document material supplier payments correctly, and ACG's close-out process is structured to protect you, not just us.
It depends heavily on scope complexity and material lead times. A simple storefront package — shop drawings, approval, material, and installation — can run 8–12 weeks from award. A curtainwall or window wall system on a multistory building will typically run 16–24 weeks or longer, depending on the building permit schedule, product approval complexity, and the manufacturer's current lead time. ACG provides a project-specific schedule at award so you can plan your master schedule around real numbers, not generic assumptions.
Yes. ACG manages the full submittal package, including shop drawings prepared by licensed CAD engineers, Florida Product Approval documentation, and coordination with the engineer of record when structural analysis or special inspections are required. For projects requiring a delegated engineer (common on curtainwall and window wall systems), ACG coordinates that relationship and ensures the EOR's stamp is on the package before AHJ submission. We don't leave submittal management as an afterthought — it's a core part of how we run every job.
Scope changes after shop drawing approval are a real cost — resubmittal, potential material changes, revised fabrication schedules. ACG documents these changes formally with a written change order before absorbing or passing the cost. We don't throw surprise change orders at the end of a project; we communicate cost and schedule impacts in writing, in real time, when the change is identified. If there's a design change that originated with the owner or architect, ACG provides the documentation you need to support your own change order request to the owner.
ACG self-performs glazing installation. Our field crews are ACG employees — not day-labor, not a sub-sub staffed from a temp service. We control who is on your jobsite, what experience they have, and how they're managed. This matters for schedule predictability, quality control, and safety compliance. When you award a scope to ACG, the same quality standard that drove our bid is the standard on your site.
Ready to start step one? Submit your drawings and receive a complete scope letter within 48 hours.
Storefront, curtainwall, window wall, impact systems, fire-rated glass, and automatic entrances — the full glazing scope.
ACG covers the full Division 08 glazing package — one sub, one scope, one point of contact for all openings.
Send your drawings and we'll return a detailed scope, system recommendations, exclusion list, and competitive pricing within 48 hours. No chasing required.
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